Privacy policy
This policy explains how Shoe City (K C Sharma & Sons) collects and uses your personal data when you visit or buy from www.shoecity.co.in, in line with India’s Digital Personal Data Protection Act, 2023.
What we collect
- Details you give us: name, phone, email, delivery address, and order and return details.
- Payment details are handled by our payment partners. We do not store your card or UPI details.
- Browsing data such as device, pages viewed and cookies, used to run the site and measure ads.
How we use it
- To process, ship and support your orders, exchanges and refunds.
- To send order updates by SMS, email or phone.
- To send offers, only if you opt in. You can unsubscribe at any time.
- To prevent fraud and meet legal and tax requirements.
Who we share it with
Only with partners who help us serve you: Shopify (store platform), payment gateways, courier companies, and analytics and advertising tools. We do not sell your personal data.
Your rights
You can ask to see, correct or delete your data, or withdraw consent, by writing to contact@shoecity.co.in or shoecityindia@outlook.com. We keep order records as long as tax law requires.
Contact
Grievance Officer: Neeraj Sharma, contact@shoecity.co.in or shoecityindia@outlook.com, +91 87550 98004.
